Sub-processors
Olive uses the sub-processors below to provide the Services. This list forms Appendix 4 of our Data Processing Addendum. We give customers at least 30 days' notice before appointing a new sub-processor, as set out in the DPA.
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| Supabase | Database, authentication, file storage and serverless functions for the Services. Until Resend is connected, also sends service emails such as account invitations | Customer Personal Data; user account data | Database, authentication and file storage: EEA (Frankfurt, Germany), on Amazon Web Services. Serverless functions: the Supabase region closest to each request |
| Google Cloud | Processing of research and generation pipeline steps (Cloud Run), and the service logs those steps produce | Customer Personal Data; user account data | Processing: EEA (Frankfurt, Germany). Service logs: Google Cloud’s global storage location |
| Anthropic | AI model processing to research accounts and contacts, including web search, and to generate Outputs. Under its commercial terms, Anthropic may not train its models on Customer Personal Data | Customer Personal Data; user account data (name, job title) | United States |
| Resend | Delivery of service emails, such as account invitations. Being connected; not yet in use | User account data (business email address) | EEA (Ireland) |
| Cloudflare | Domain name services, content delivery and hosting of runolive.ai | Website traffic data, such as IP address | Global network |
Questions about sub-processors: privacy@runolive.ai.